Flexible, I was able to adapt quickly to various positions and responsibilities, in cutting-edge sectors: from Team Assistant (80 people) in France, to Customer Service Team Leader for pharmaceutical and medical companies in Ireland. Within your organisation, I ensure the support of your multidisciplinary and international teams, and the administrative link with your customers and suppliers. My interpersonal skills make it possible to federate the teams and contribute to the achievement of the company's objectives. I’d like to develop these skills within a rapidly evolving structure. Contact me to talk about it.
Be with the sales Representative, the contact for all customer requests
Enter customer orders, send order acknowledgement and confirm shipment dates
Set up goods planning in connection with Production, so that deliveries are made on time, with right quantities and proper packaging
Manage sample requests in the inter-group digital tool
Be the Quality Correspondent: the privileged contact between customer needs (Technical Sheets, SDS, Certificates, etc.), and the Quality & Regulatory Services, in order to refine requests and best respond to customers
Manage the planning of weekly teleworking days, for the Customer Service Team (7 pers.) and inform internal services
Company Description
International Flavors et Fragrances IFF: international company that bought the French family business René Laurent: specialised in the manufacture of flavorings based on natural products, for the food industry.
