Laurence Briffa

  • Good interpersonal relationships
  • Event coordination & organisation
  • Sustainable mobility management

Professional Status

Available soon
Just looking around

Contact

About Me

6 years as head of customer service in a pharmaceutical company in Ireland, various responsibilities in support management, 5 years of sustainable mobility management, full English proficiency; added of my flexibility and pragmatism, I adapt quickly to any changing situation, garnering skills for new entities. I propose now, my project management expertise: sales administration, customer service, event and sustainable mobility management! I study all serious proposals. Look at my resume and let's talk about it!

Experience

Bilingual Teams Research Assistant

Inria
Since October 2017
  • Assistance of two international research teams (60 persons)
  • HR monitoring
  • Budgetary, financial and contractual supports
  • Communication, events and external relationships

Senior Office Manager

Wever
March 2017 to April 2017
  • Management team assistant & Sustainable mobility advisor
  • Executive & Team Assistant at Legal, Contract Management & Export Control Dept.

Animation & Communication Officer

Telecom Valley
June 2016 to December 2016
  • ANIMATION for members: supports to commissions, events organisation
  • Identifying and implementing cross-members projects, and via the ecosystem
  • Promoting the Association: developing prospects & partners
  • Networking of members and digital actors
  • COMMUNICATION: community management, updating website, writing newsletters

Executive & Team Assistant

Thales Alenia Space
January 2015 to March 2016
  • Personal Assistant to the Control & Operation Satellite Manager and his team, in the Telecom branch (80 persons)
  • Coordination & organisation of a 3 days seminar, to federate the best customers: 120 persons worldwide
  • Logistics support during LEOP (Launch and Early Orbit Phase)
  • Suppliers orders & invoices processing, litigation management
  • Management of agendas, meetings, missions

General Services Assistant

Thales Alenia Space
April 2014 to November 2014
  • Personal Assistant to the General Services Manager and his team
  • Event project coordinator
  • English translation of business review, for the site Director
  • Suppliers orders & invoices processing, recovery orders, litigation management, decision making in emergency
  • Monitoring and management expenses of persons engaged in the company daily commuting plan
  • Member of the Transport and Environment group, to promote the best practices in sustainable development

Sustainable Mobility Manager

Green Code Agency
January 2010 to December 2013
  • Project management for an inter companies daily commuting plan: diagnosis, investigation, context analysis, statistics, presentation of results, monitoring changes in the development of indicators and solutions
  • Materials design supports and events: organisation of thematic round tables, workshops, carpooling lunches, creation "Cycle to work" days, to promote cycling as a mode of commuting
  • Co-organisation of a Sustainable Mobility Forum: around 130 visitors with targeted public, during the European Mobility Week, Sept.-2012: "Green Code 2012 Forum", at Sophia Antipolis: www.greencode.fr/echos/projets-finalises/forum-greencode-2012/
  • Preliminary study on the implementation of electric charging terminals, in a medium city in the Alpes-Maritimes (12 000 unhabitants)
  • Management of 20 internal coordinators, in a big company (around 5000 persons)
  • Community management of sustainable mobility on social networks, and administration management of blogs/website; online survey management
  • Public & press relations, photos reports
  • Speaker at the international conference on sustainable mobility, in Monaco: "Ladies in Mobility" at EVER Monaco exhibition & conference, March 2013: www.ladiesinmobility.com/conference-des-ladies-programme.php

Eco-Mobility Project Manager

Amadeus
May 2008 to December 2009
  • Educate employees in implementing alternatives to "one person driving in a car", by improving traffic flow on commuting, in favor of public transportation, carpool, (electric) bicycle, walking to work and telecommuting
  • Survey analysis, presentation of results and writing summaries
  • Organisation and animation of workshops in English, on the various themes of alternative modes of transportation to the private car
  • Coordination with the engineering office in charge of the project at local level, and the "Sophia Club Companies"
  • Participation in the development of solutions catalog to implement
  • Monitoring the implementation of the first actions
  • Creating a dashboard for monitoring the project and its progress
  • Work on change management

Scientific Programm Assistant, Congress area

European Society of Cardiology
August 2007 to April 2008
  • Coordination of special sessions (3, 000 visitors), responsible for the team of 20 hostesses, in Vienna - Austria
  • Scientific support: communication, correspondence with cardiologists and Steering Committee
  • Creation of statistics, reports and online questionnaires, publications, relationships with medical publishers, selection of medical studies
  • Part of the implementation of the scientific program, & medical brochures in French-English

Customers Sales & Management Supports

Thales Underwater Systems
June 2006 to June 2007
  • Customer service support, for export areas: coordination of technical and business directorates
  • Interface between the head manager, sales forces, and group agencies: Thales UK & Australia
  • Organisation of seminars with international entities

Personal & Projects Assistant

Plan Bleu: United Nations Environment Program / Mediterranean Action Plan
December 2005 to April 2006
  • Director agenda monitoring, travel organisation, redaction of activities annual reports
  • Follow up of contracts for consultants in the Meds zone
  • Coordination for creation of brochures: design, layout, text revision
  • Interface with experts for seminars in France and abroad
  • Bilingual Translation (English-French) of documents (tender specifications, ...)

Sales Support Analyst & Marketing Support

Allergan
May 2005 to December 2005
  • Coordination of the distributors Management for Botox product, in Eastern Europe, Africa, Middle East, areas
  • Analysis of export sales, and marketing support (forecasts on spreadsheets and graphs)
  • Inventory management in relation with the finance departement, budget plannification and distributors abroad
  • Implementation and coordination of promotional activities, organisation of national and international congresses

Bilingual Administrative & Sales Support, on Export Dept.

Integra Neuro Science
June 2003 to November 2004
  • Follow up of French customer accounts: neurosurgeons and dermatological ones
  • Sales coordination with export distributors in Spain, UK, Ireland, Mexico, Argentina & Brazil
  • Bilingual interface with Sales Representatives and intercompany agencies, in UK & USA

Team Leader for the French Surgical Dept.

Advanced Medical Optics
January 2000 to March 2003
  • Management of a 3 up to 5 sales representatives team: recruitment, training, motivation, communication
  • Management of key accounts (hospitals, clinics), litigation management, decision making in emergency
  • Bilingual coordination (French-English) between the various departments: Sales Administration, Marketing, Human Resources, Logistics, Finances (France & Ireland)
  • Coordination with ophthalmologists customers and distributors
  • SAP skills: testing and application

Tele-sales Representative

Allergan
July 1997 to December 1999
  • Orders processing, sales promotion, invoicing, after-sales service
  • Customer support for opticians, pharmaceutical wholesalers, doctors
  • Bilingual coordination (French-English) between various departments: Administration and Sales Force, Marketing, Human Resources, Logistics, Finance (France and Ireland)

Bilingual English Receptionist & HR Assistant

Allergan
December 1996 to June 1997
  • French-English receptionist and operator
  • Reception and selection of resumes

Education

Very small business title

CNAM Nice
March 2017 to June 2017

Learning how to handle a company

Daily transportation management plan

Ademe, Marseille
2009

Mobility management

Communication & Leadership

Dale Carnegie Institute, Sophia Antipolis
January 2005 to March 2005

Personal development

Team Leading Skills for front line managers

IMI, Dublin
January 2000 to February 2000

Technical team management and recruitment, at the Irish Management Institute

Bilingual Executive Assistant

Chamber of Commerce and Industrie, Avignon
January 1996 to May 1996

French-English, ongoing training

Skills

  • Customer service management
  • Sustainable mobility management
  • Good organisation skills
  • Animation of social nertworks
  • Community management
  • Public relations
  • Pack Office
  • SAP
  • SharePoint, WordPress
  • Coordination
  • Dynamism
  • 2010 price, as the best contributor for the "Sustainable Mobility" community on ECOBIZ website, of the Chamber of Commerce and Industrie, Nice Côte d'Azur
  • Available upon request: Advanced Medical Optics, Allergan, Amadeus, Société Européenne de Cardiologie, Thales Alenia Space

Interests

  • Development council of local autorities in Sophia Antipolis
  • Junior Chamber International
  • President of Travisa (Live & Work in Sophia Antipolis)
  • Cooking; photographing; travelling
  • Sports: mountain biking, alpine skiing, cardio-training